Responsible gambling

Gambling should be fun, controlled and part of a balanced life. At Incaspin Casino we care about your wellbeing and want to help you play safely. If you feel your play is becoming risky or stressful, there are practical steps you can take right now to regain control and protect yourself. Below you will find clear, non-judgmental guidance and tools designed to help you manage play responsibly.

Tools (Deposit Limits, Time-Outs, Self-Exclusion)

We provide tools to help you control how much time and money you spend. These are practical measures you can use immediately, and they are reversible only after a cooling-off period when appropriate.

Deposit limits: Set daily, weekly or monthly deposit caps to prevent spending more than you can afford. Start with a conservative amount based on your disposable income and adjust only after a period of reflection.
Time-outs / short breaks: Temporarily block access for a short period if you need to pause play and reset your behaviour. Time-outs are useful when you notice impulsive choices or a run of losses is affecting your mood.
Self-exclusion: For stronger action, you can choose to self-exclude for a defined period. This prevents access to your account and helps break patterns that are causing harm.
How to apply these tools:
- Open your account settings and look for Responsible Gambling or Limits.
- Choose the limit type and set values that reflect your comfort level.
- If you cannot find the options, contact our support team through the Help or Support section in your account, and we will help you activate them.
Recommended practical rules:
- Never gamble with money you need for bills, rent, or essential living costs.
- Decide on a maximum loss per session before you start and stop when you reach it.
- Limit the number of sessions per week and schedule non-gambling activities on the same days.

Links to Support Organizations

Talking to someone can make a big difference. If gambling is causing stress, financial difficulty or problems with relationships, confidential support is available. Reaching out is a positive first step.

When to seek help: if gambling is affecting your mood, sleep, finances or work, or if you feel unable to stop or control spending.
Types of support:
- Confidential helplines and phone counselling that provide immediate emotional support.
- One-to-one or group counselling for practical strategies and long-term change.
- Financial advice and debt counselling to address money problems and create a plan.
- Digital tools and apps that block gambling sites or limit access on devices.
Immediate practical steps you can take:
- Contact a confidential helpline or counselling service in your country for an initial conversation.
- Ask a trusted friend or family member to help you with financial controls (card safekeeping, joint banking oversight).
- Speak with your bank about temporary card blocks, spending alerts, or changes to card limits.
- Use blocking software or account controls on your devices to limit access to gambling sites or apps.

Switzerland-specific standards

If you live in Switzerland, there are particular protections and rules that are relevant when choosing where to play.

Swiss regulation requires that online gambling operators meet national licensing and game-permit standards. Playing on platforms that are not authorised locally can mean you miss national protections.
If you are a Swiss resident, consider verifying that any gambling operator is authorised by national authorities and participates in local responsible gambling schemes and self-exclusion registers.
Switzerland has specialised local support services and self-exclusion systems. If you are affected by gambling-related harm, contact national support services or a local helpline for advice tailored to Swiss legal and treatment options.
If you believe you need immediate action, use account tools (limits, time-outs, self-exclusion) and contact support through your account to request assistance or account closure while you seek local help.

If you’d like help putting a plan in place, our support team is available via the Help or Support section in your account. Reaching out is a sign of strength — we are here to help you stay in control and to support your wellbeing at every step.